Safer Homes

Click to access our current referral form. Scroll down to see guidance on making referrals. Please note the eligibility criteria has changed with effect May 2021.

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Empower Safer Homes undertakes target hardening on behalf of North East Lincolnshire Council Safeguarding to support victims of domestic abuse who need improved or enhanced security carried out at their home address.

The service is funded to support vulnerable victims of domestic abuse related crime where a crime has been reported and recorded and in these circumstances may be free of charge.

Coronavirus (Covid-19) Information

Safer Homes continues to operate a Target Hardening service for victims of domestic abuse and we adhere to current Government and Public Health England guidance.

Before attending, we ask that all clients have no Covid symptoms and if they do, we will delay attendance until they are no longer required to isolate.

Partner agencies and staff are reminded of the eligibility criteria:-

  • The incident must be reported as domestic abuse
  • The victim must have consented to Target Hardening
  • The victim lives in North East Lincolnshire
  • The incident must have occurred at the victim’s home address
  • The incident must have occurred within the last 14 days
  • There must be a current crime number relating to the incident

Referrals not satisfying the criteria set out above will automatically be screened out and not attended; it is imperative, therefore, that all referrals are fully and accurately completed prior to submission.

Should you have any queries or have the need to discuss particular referrals, please telephone 01472 268708 during office hours.

What is Target Hardening?

Target Hardening is a term which means strengthening the security of a building in the event of attack or to reduce the risk of crime. The scheme aims to improve security by replacing locks, installing windows and alarms and putting in measures to reduce the risk of crime.

Target Hardening can provide the following essential services:

  • Door lock replacement
  • Sash jammers for windows and doors
  • Sash jammers for letterboxes (arson risk)
  • Vibration alarms for windows and doors

In cases where victims do not meet the required criteria, there is the opportunity to offer a reduce rate chargeable service at a cost of £30 per hour plus the cost of equipment.

For an additional cost of labour and equipment these items can also be supplied:

  • Personal panic alarms
  • Dummy CCTV cameras
  • Dummy food tins for protecting valuables
  • Spy-holes and door chains
  • PIR alarms

Other chargeable services

Empower Safer Homes can also provide:

  • Key cutting
  • Window restrictors
  • Ground anchors for bikes
  • Spike strips for walls and fences
  • Key safes and file safes
  • Gate/door bolts and padlocks
  • Replacement of window handles
  • Gaining entry (when locked out)

Guidance on Referrals

We accept referrals from partner agencies for vulnerable individuals who are:

  • Victims of domestic abuse

Referrals must meet the following mandatory criteria:

  1. Incident reported to police and subject of a crime investigation number
  2. Individual must live and reside in North East Lincolnshire
  3. Incidents must have occurred at the victim’s home address
  4. Incidents must have occurred in the last 14 days
  5. Individual consents to the Target Hardening service being provided
  • Known perpetrator is at large
  • Individual is subject to harassment, stalking, being followed or malicious or unwanted contact (texts, phone calls)
  • Incident has resulted in a physical injury
  • High risk of further abuse from a known perpetrator
  • Lack of family and friend network
  • Struggling with mental health
  • Has other disability (physical or learning)

Referrals are accepted by partner agencies where we have a data sharing agreement in place. To make a referral, please complete the ESH-001 referral which is a Word document and email to

Once received, we will assess the referral. If we have any queries, we will contact the referrer by phone or email, otherwise we will contact the client and arrange a technician to undertake target hardening. When this has been completed, we will email the referrer to notify the completed outcome. A flow-chart of the referral process can be found here. Please note that we can no longer accept referrals on older forms.

West Marsh Safer Streets Project

This scheme is a partnership project between Empower Safer Homes, North East Lincolnshire Council and the Office of the Humberside Police and Crime Commissioner, following a successful bid to the Home Office Safer Streets Fund.


The funding aims to cut crime such as burglary, vehicle theft and robbery by implementing measures including simple measures to the design of streets such as locked gates, alley gates, increased street lighting and CCTV.


In order to be referred, a household must be within the West Marsh ward project defined area (see map below).


Click to access the West Marsh referral form (ESH-001b). There is also a flowchart to explain the process.

Other support

We may not be able to help in all instances and our remit is focused primarily on target hardening the residential homes of victims of crime and domestic abuse. There are other sources of help and support which may be of benefit to vulnerable individuals.

The Safer NEL Website has more information about:

  • Domestic abuse
  • Abuse and neglect
  • Crime and nuisance behaviour
  • Staying safe and prevention
  • Emotional health and wellbeing
  • Information for children, parents and adult carers

Domestic abuse

Women’s Aid defines domestic abuse as:

an incident or pattern of incidents of controlling, coercive, threatening, degrading and violent behaviour, including sexual violence, in the majority of cases by a partner or ex-partner, but also by a family member or carer. It is very common. In the vast majority of cases it is experienced by women and is perpetrated by men.

Domestic abuse can include, but is not limited to, the following:

Domestic abuse can be devastating for individuals involved and we encourage all victims of domestic abuse to report such incidents.

More information is available through Women’s Aid national website or by contacting their Grimsby office on 01472 575757.

Protecting your property

For further advice and information about protecting your property from burglary, visit the Humberside Police website.

Anti-social behaviour

You can find out more about anti-social behaviour on the North East Lincolnshire website here.

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