Safer Homes

Safer Homes and Safer Stronger Communities

Click here to access our current referral form. Scroll down to see guidance

Empower Safer Homes undertakes target hardening on behalf of the Community Safety Partnership to support vulnerable individuals who need improved or enhanced security carried out at their home address.

The service is funded to support vulnerable victims of crime where a crime has been reported and recorded and in these circumstances may be free of charge.

Coronavirus (Covid-19) Information

In light of current Government and Public Health England advice the Empower CIC Safer Homes Service will be providing a significantly reduced response to requests for Target Hardening. Whilst a criteria already applies in respect of eligibility for the service, target hardening attendance will only be for those cases assessed as having imminent threat, harm and risk. In all other cases telephone advice regarding home safety and security will be provided.

The decision to restrict provision has not been taken lightly but has been made to minimise any potential risk of infection to both staff and victims of crime.

It should also be noted that this decision is made on the basis of current advice and will be reviewed on a daily basis; should the current situation worsen and further self-isolation requirement be put into place, it may be necessary to further reduce or suspend the service; any changes will be notified to partner agencies.

Partner agencies and staff are reminded of the eligibility criteria that has been in place since July 2018. In respect of Domestic Abuse referrals:-

  • The victim must have consented to Target Hardening
  • The victim lives in North East Lincolnshire
  • The incident must have occurred at the victim’s home address
  • The incident must have occurred within the last 14 days
  • There must be a current crime number relating to the incident

In respect of referrals for other crimes (non-Domestic Abuse), in addition to the criteria listed above, a minimum of two of the vulnerability factors shown on the referral form must be evidenced as existing.

Referrals not satisfying the criteria set out above will automatically be screened out and not attended; it is imperative, therefore, that all referrals are fully and accurately completed prior to submission.

Should you have any queries or have the need to discuss particular referrals, please telephone 01472 268708 during office hours or 07725 880012.

What is Target Hardening?

Target Hardening is a term which means strengthening the security of a building in the event of attack or to reduce the risk of crime. The scheme aims to improve security by replacing locks, installing windows and alarms and putting in measures to reduce the risk of crime.

Target Hardening can provide the following essential services:

  • Door lock replacement
  • Sash jammers for windows and doors
  • Sash jammers for letterboxes (arson risk)
  • Vibration alarms for windows and doors

In cases where victims do not meet the required criteria, there is the opportunity to offer a reduce rate chargeable service at a cost of £30 per hour plus the cost of equipment.

For an additional cost of labour and equipment these items can also be supplied:

  • Personal panic alarms
  • Dummy CCTV cameras
  • Dummy food tins for protecting valuables
  • Spy-holes and door chains
  • PIR alarms

Other chargeable services

Empower Safer Homes can also provide:

  • Key cutting
  • Window restrictors
  • Ground anchors for bikes
  • Spike strips for walls and fences
  • Key safes and file safes
  • Gate/door bolts and padlocks
  • Replacement of window handles
  • Gaining entry (when locked out)

Guidance on Referrals

We accept referrals from partner agencies for vulnerable individuals who are:

  • Victims of domestic abuse
  • Victims of other crimes such as burglary or arson
  • Victims of hate crime

Referrals must meet the following mandatory criteria:

  1. Incident reported to police and subject of a crime investigation number
  2. Individual must live and reside in North East Lincolnshire
  3. Incidents must have occurred at the victim’s home address
  4. Incidents must have occurred in the last 14 days
  5. Individual consents to the Target Hardening service being provided

Victims of domestic abuse alone only need to meet the mandatory criteria. Victims of other crimes must have additional vulnerability needs to justify referral. Individuals must meet at least two of the following criteria:

  • Known perpetrator is at large
  • Individual is subject to harassment, stalking, being followed or malicious or unwanted contact (texts, phone calls)
  • Incident has resulted in a physical injury
  • High risk of further abuse from a known perpetrator
  • Lack of family and friend network
  • Elderly and frail or lacking agility
  • Has a long-term physical health condition
  • Struggling with mental health
  • Has other disability (physical or learning)

Referrals are accepted by partner agencies where we have a data sharing agreement in place. To make a referral, please complete the ESH-001 referral which is a PDF document and email to

Once received, we will assess the referral. If we have any queries, we will contact the referrer by phone or email, otherwise we will contact the client and arrange a technician to undertake target hardening. When this has been completed, we will email the referrer to notify the completed outcome. A flow-chart of the referral process can be found here. Please note that we can no longer accept referrals on older forms.

Other support

We may not be able to help in all instances and our remit is focused primarily on target hardening the residential homes of victims of crime and domestic abuse. There are other sources of help and support which may be of benefit to vulnerable individuals.

The Safer NEL Website has more information about:

  • Domestic abuse
  • Abuse and neglect
  • Crime and nuisance behaviour
  • Staying safe and prevention
  • Emotional health and wellbeing
  • Information for children, parents and adult carers

The Community Safety Partnership Plan for 2017-2020 can be found here.

Domestic abuse

Women’s Aid defines domestic abuse as:

an incident or pattern of incidents of controlling, coercive, threatening, degrading and violent behaviour, including sexual violence, in the majority of cases by a partner or ex-partner, but also by a family member or carer. It is very common. In the vast majority of cases it is experienced by women and is perpetrated by men.

Domestic abuse can include, but is not limited to, the following:

Domestic abuse can be devastating for individuals involved and we encourage all victims of domestic abuse to report such incidents.

Women's AidMore information is available through Women’s Aid national website or by contacting their Grimsby office on 01472 575757.

Protecting your property

For further advice and information about protecting your property from burglary, visit the Humberside Police website.

Anti-social behaviour

You can find out more about anti-social behaviour on the North East Lincolnshire website here.

Neighbourhood Watch

NHW-new-logo-2016You may be interested in finding out more about Neighbourhood Watch schemes that may operate in your area. Click here for more information.